Standard cancellation Policy

The following refund amounts will be applicable in the event of a cancellation of a pre-paid booking.

  • More than 24 hours notice before a booking commences: Full refund
  • Less than 24 hours notice before booking commences: No refund

Cancellation policy for 9 & 17 seat vehicles.

For bookings between:

1st April to 14th September

Due to exceptionally high demand and limited availability bookings made for collection during the above dates (1st April to 14th September) will not receive a refund if cancelled within 30 days of the collection date. In addition, these bookings cannot be deferred to another date.

15th September to 31st March

Please note the cancellation policy below that relates to bookings made for collection during the above dates (15th September to 31st March).

Days Before Collection Amount Refunded
30 days or more100% refund
29-14 days75% refund
13-8 days50% refund
7-4 days25% refund
3-0 daysNo refund

Breakdown Cover

and Insurance included

Family owned

local business

What you see is what you pay

No hidden fees

Oh no…we need a bit more information!

Unfortunately, we will need further information from you to progress with the booking please contact our enquiry team on 01522 589001

Contact details




This looks like a long-term hire!

You’re free to book the vehicle, but if you contact our team, you may get a discounted rate.

Quick book

For bookings with less than 48hrs notice, please contact the branch directly.

Unfortunately, the booking you requested is within 48

These selected dates are outside of our online booking parameters; however, it is highly likely we have availability but on this occasion, you will need to speak with one of our booking team on 01522 589001