This page contains important information about hiring a vehicle. If you have any questions or queries that are not answered on this page then please do not hesitate to Contact Us.
A. When you come to collect your vehicle you will need to bring both parts of your driving licence (card & counterpart if you have the current style licence) and a recent proof of address, for example a utility bill or bank statement. if you still have the old style paper licence we will also require photographic ID such as a passport. If you cannot find your counterpart we are able to ring the DVLA for a licence check for a charge of £2 + VAT.
Please be aware that we no longer able to accept cash only hires, we must take a card payment for either the deposit amount or the hire.
A. Yes, the standard excess on our vehicles is £1000. This is the maximum a customer is liable for in the event of damage to the our vehicle or a 3rd party. This may increase for drivers under the age of 25 or for customers with 6 or more points on their licence.
A. Yes you can, we can offer an excess reducer for most hires. This will reduce your excess to £250 in the event of damage to the vehicle. This product is not available on 7500kg Trucks.
Please contact one our branches if you require more information as term and conditons do apply.
A. Yes there are insurance and licence related restrictions when hiring a vehicle. The main conditions are as follows: Drivers must be aged between 21 and 70 years of age and have held a full driving licence for a minimum of 2 years. Drivers must be over the age of 25 to drive a Minibus or 7.5t Truck. Drivers with more than 3 points on their licence may need clearance from our insurer and therefore should declare them at the time of booking. Drivers wishing to hire a 17 seat Minibus must hold the D1 category. Drivers wishing to hire a 7.5t Truck must hold the C1 category. Drivers aged between 21 & 24 will be subject to an additional daily charge.
A. You may add additional drivers to your hire providing they meet the age and insurance requirements. There is a charge of £5 per day for each additional driver and they must be present on collection of the vehicle to sign the relevant additional driver forms. ID required remains the same.
A. Yes, we specialise in European hires and offer very competetive rates for European hire. Please contact us for more information regarding your European hire.
A. Yes, subject to availabilty and a small charge we can deliver to your premises. Please contact the branch directly for more details. This service is currently only available to business customers.
A. We do not offer a Saturday only hire, the weekend rate applies for all Saturday collections. The weekend rate is from Saturday morning through to 08:30 Monday morning. In some instances it may be possible to collect last thing Friday if the vehicle is available.
A. Yes a security deposit is required on collection of your vehicle. The following deposits apply:
Combo, SWB & LWB £150
XLWB, Lutons & Minibus £200
7.5t Truck £250
A. We do have a limited number of sack trolleys available to hire at the cost of £3 per day inc VAT. These are ideal moving white goods and boxes.